Delayed train passengers are trapped at the station after staff unlock them

A far from ideal experience at Oxenholme station (Images: Getty/Rhiannon Neale)

A group of passengers were forced to find a way out of a train station after staff were locked in for the night.

Around 30 people were trapped at Oxenholme station, Cumbria, when they arrived for a service that was almost two hours late.

The driver offered to take the commuters to the next station where they could get taxis home.

Some people refused and took matters into their own hands.

At least one man resorted to climbing over a 7-foot spiked gate, but others couldn’t.

Passenger Rhiannon Neale, 26, said Daily Mail: ‘There was quite a lot of swearing and angry shouting as we were all exhausted and it was after midnight then.’

Man climbing over spike gate.

When the train entered the station, staff had left with everything completely locked (Image: Rhiannon Neale)
Some people were unable to climb over the gate and had to wait for the police (Image: Rhiannon Neale)

They were finally freed when a maintenance worker was spotted on the track and he had a queue.

The trip, which is usually in excess of three hours, took a total of 12 hours due to canceled trains, long waits for new crews to take over, and a line-side fire.

At one point, people “gave up sighing and just started laughing at the complete farce”, Dawn said.

LNER apologized and encouraged Dawn to make a claim, but she said “it doesn’t compensate me for my time”.

Avanti West Coast said: ‘We are sorry to hear about the experience of customers who were at Oxenholme station. We are now looking at the circumstances surrounding what happened.

“We would like to thank the Network Rail team on site for their swift action to get our customers out of the station safely.”

Former Lib Dem leader and Cumbria MP Tim Farron called the situation “unacceptable and inexcusable”.

Britain’s railways have had a chaotic few months with several rail strikes, including the one continuing into the weekend.

It is part of a long-running dispute over pay and conditions that has been ongoing throughout the summer and shows no sign of ending.

RMT general secretary Mick Lynch has defiantly insisted the strikes will continue until a better deal is made to his members.

The union leader accused the government of “interfering” in the bargaining process and said he would not “tolerate being bullied or tricked into accepting a raw deal for our members”.

Transport Secretary Grant Shapps said the unions acted together and were “hell-bent on causing as much misery as possible for the same taxpayers who put up £600 per household to ensure not a single rail worker lost their job during the pandemic”.

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