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Coaching is a great way to help your reports grow and improve. It allows you to spend time with each person on your team, learn more about them and help them strengthen their skills.
Coaching is about helping your team develop and create a culture of growth. It’s about creating an environment where your employees can succeed and learn, so that they can mature skills that will help lead the company to better results. Here are some tips on how to coach your employees.
Related: Coaching Over Management: Motivate Your Team
1. Keep the tone positive
You can coach your team by keeping the tone positive, setting clear goals and focusing on the positive aspects of the current situation. Be positive and encouraging. When training, it’s important to be supportive and honest with your team members. Avoid using negative language or blaming others for problems in the business; instead focus on solutions and how you can move forward positively.
This tactic will help everyone work toward a common goal instead of feeling guilty or ashamed for doing things their way instead of yours. Be clear about what you want them to do the next time you meet again. Ask yourself if they need additional training before then to be ready.
2. Ask about their concerns
The best way to understand what’s going on in your employees’ minds is to ask them. Ask them what they think their biggest challenge is and if there is anything you can do to help them with it. Ask them how you can be more supportive of their goals and objectives, let them know about the things that are important to your organization as a whole—like growth or profitability—and have an honest conversation about how those priorities apply to your team dynamic. Finally, ask what opportunities might be outside of just day-to-day operations. What do they think the future holds for this company? How can we grow from here?
Related: 6 Steps to Building a Great Team
3. Don’t be afraid to say “no”
You are the coach and you have to keep your team moving towards the goal. That sometimes means saying “no” when it’s best for everyone in the long run. It’s easy and tempting to say yes all the time because it feels good to be liked by everyone. But it can backfire when you are overloaded or unprepared for a situation. Say no often. Say it firmly. Don’t let anyone tell you otherwise. You may have to say no even more than once because people will feel slighted if they hear it once and then try again later without realizing that their request has already been denied.
4. Give them space to be themselves
Giving team members space to be themselves is important as a leader. Don’t try to force them into a mold and change who they are. Your goal is not to make them more like you, but to help them become better versions of themselves. They can be introverted or extroverted. They can be analytical or intuitive. They may have strong business skills but lack communication skills – or vice versa. The key is to help each person utilize their strengths and build on their weaknesses, so that together as an organization you can achieve greater business success than any individual can achieve alone (or perhaps in addition).
5. Take time to celebrate growth together
When you spend time with your team, talk about what they want to achieve. You should celebrate each other’s successes. You will also want to reward good work, so make sure you are clear about what you expect from them and how they will be rewarded. Don’t forget that it is important to give and receive praise.
6. Be honest but tactful
One of the most important things to remember when coaching is to be honest and tactful with your team. If someone asks for help, don’t brush it off – say no if that’s what you think is best. But also remember that some people will take what you say personally, so always acknowledge their efforts and encourage them to keep trying.
Coaching is an important skill for any business owner to have. Coaching is about guiding your team through the process of making decisions for themselves – it’s a way of empowering them to do their jobs better and feel more confident doing it. Coaching is the way forward if you want your employees to be happier and more productive.
Related: 6 Steps to Building a Great Team